Home » Courses » Developing Emotionally Intelligent Management & Leadership Strategies
 Developing Emotionally Intelligent Management & Leadership Strategies

Interpersonal Communication and Customer Service

Developing Emotionally Intelligent Management & Leadership Strategies

Date Venues ($)Fees Book your seat
08 Dec - 12 Dec 2024 Istanbul $ 3600 Register Now Download Brochure
08 Dec - 12 Dec 2024 Sharm El-Sheikh $ 3200 Register Now Download Brochure
08 Dec - 12 Dec 2024 Manama $ 3200 Register Now Download Brochure
08 Dec - 12 Dec 2024 Dubai $ 3200 Register Now Download Brochure
15 Dec - 19 Dec 2024 Kuala Lumpur $ 3600 Register Now Download Brochure
22 Dec - 26 Dec 2024 Doha $ 3200 Register Now Download Brochure
22 Dec - 26 Dec 2024 cairo $ 2800 Register Now Download Brochure

Course overview

Understanding and raising your Emotional Intelligence is essential to your success and leadership potential. In this programme, delegates learn how to:

  • Develop the ability to sense, understand and effectively apply emotions as a source of leadership, communication and influence
  • Gain insights into perceptions and its importance in the workplace
  • Understand how EQ influences the way they respond to others and themselves
  • Discover how to apply EQ in the workplace for building teamwork and accountable leadership

Course objective

  • Develop interpersonal skills such as self-awareness, which is the ability of an individual to recognize and understand one's moods, emotions and drives as well as their impact on others
  • Cultivate empathy or the ability to understand the emotional makeup of other people and skill in responding according to their emotional reactions
  • Develop interpersonal skills which indicate the individual's proficiency in managing relationships and building networks
  • Develop skills in responding to criticisms & adversity
  • Leadership strategies for working with others towards shared goals

Who should attend?

  • This programme is designed for all managers, leaders & professionals who need to have in-depth knowledge of human behaviors
  • Anyone who is interested in developing themselves to be a better leader and manager
  • Individuals who desire to apply psychological knowledge to result in management and leadership strategies.
  • Individuals who wish to understand their emotions and how it affects those around them and their productiveness in the workplace.

Course outline

  • What is Emotional Intelligence
  • Develop your emotional skills
  • Applying your emotional skills
  • Emotionally intelligent manager
  • Leadership Strategies
  • Managing emotional stress

Training methodology

  • Presentation & Slides
  • Audio Visual Aids
  • Interactive Discussion
  • Participatory Exercise
  • Action Learning
  • Class Activities
  • Case Studies
  • Games & Role plays
Name*
Your Comment here*

Back to Top

About us

Muthabara qualified team is working on the development of management and modern technical competencies for individuals, groups and companies in various regions of the world through distance education and the use of the latest technology available in the investment of time and resources available to Muthabara customers Read More